Region
Susan F.
Client
Fighting for You
Flood Insurance Claim Management
NRMA's initial scope of works for just $17,000 would have left Susan with under-repaired damage and significant out-of-pocket expenses.
The offer didn't reflect the true extent of the damage or the actual cost to repair it properly, leaving her confused and unsupported. After submitting a detailed dispute backed by a comprehensive builder's assessment from AusCoast, NRMA reassessed and issued a revised scope for $101,000—ensuring the full extent of damage was properly addressed with high-quality, lasting repairs. No compromises, no shortcuts.
Comprehensive Flood Recovery and Insurance Claim Management
We know that flood damage can cause significant disruption to your home or business, which is why our team works quickly to stabilise the situation and prevent further issues such as mould growth or structural deterioration. Our experts carry out a comprehensive inspection of the property, documenting every detail to ensure nothing is overlooked during the claims process. This careful approach helps to secure a fair settlement that reflects the true extent of your losses. Beyond restoration, we also act as your advocate throughout the insurance claim journey. We liaise directly with your insurer, provide the necessary reports, and manage the paperwork on your behalf to reduce stress and avoid delays. With our experience and local knowledge across Queensland and New South Wales, you can trust us to handle both the technical and administrative aspects, so you can focus on rebuilding and moving forward with confidence.