Taking the Hassle Out of Insurance Claims with Our Custom iPhone App

Vero initially accepted David and Tammy's claim as "minor hail damage only," approving just 5% of roof sheets and a garden shed for $6,152.

They even issued a cheque without permission and denied their request for a dual assessment. After a strongly-worded complaint letter triggered a dual assessment with an engineer—and a solar assessment that wasn't done initially—the claim was completely reassessed. The new scope of works covered all appropriate damages, increasing the claim value to $82,602. From a partial patch job to a complete roof replacement.

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Track, Sign, and Understand Your Claim with Ease

The app provides real-time updates on your claim’s status, ensuring you always know what stage you’re at without waiting for phone calls or emails. You can easily upload supporting documents, view detailed claim notes, and receive instant notifications for important developments, giving you transparency and peace of mind throughout the journey. Beyond tracking, the ClaimsCo App streamlines the paperwork by allowing you to electronically sign documents with ease. It also breaks down complex terms and fine print into plain, straightforward language, so you know exactly what you’re agreeing to. By combining convenience with clarity, the app makes managing your insurance claim more efficient than ever.